What’s InsideSetting Up Your DuckFeatures and FunctionsFeeling CardsRemoving and washing the furReplacing the duck’s batteriesDownloadable ResourcesSupport
What’s Inside
My Special Aflac Duck
Totepack
Accessory Backpack
7 Feeling Cards
Soundscapes®
Medical Play
Accessories
Port-a-cath
Accessory
My Special Aflac
Duck App
Additional accessories included for sickle cell
Duck ID
Doodle Jacket + Water Marker
IV Clip
Setting Up Your Duck
- Power On
Locate the switch on the underside of your duck and slide it on. You’ll see there’s also a mute option for quiet play or nighttime. - Download the App (Optional)
Search for My Special Aflac Duck App in the app store! With the app, you can give your duck baths, food, medicine, a heating pad - you can even create music and art! The duck is still fully functional without the app.
- Connect
Connect the duck via Bluetooth® by tapping the duck icon in the top right corner of the app.
Features and Functions
- Responds to Touch. Pet your duck and it will respond! Can you feel your duck’s heartbeat or find a few tickle spots?
- Reacts to What’s Around. If music is playing, your duck may dance. Or if lights are low, your duck can sense that it’s quiet time and stay calm.
- Share Feelings. Tell your duck how you’re feeling. Your duck might feel the same way. Tap a feeling card to the lights on your duck’s chest and see what happens!
- Feed Your Friend. Feed your duck by pressing the button in its mouth or prepare a plate of food in our app.
- Medical Play. Your duck is designed to accompany kids during treatment and can be used in medical play. Attach the Port-a-cath Accessory to give medicine to your duck.
- Soundscapes®. Designed with child life specialists and psychologists, the Soundscapes Spaceship accessory lets you listen to the sounds of a forest, ocean, farm or amusement park.
- Machine Washable Fur. Everyone has accidents. That’s why your duck has a removable and washable fur.
- Good Morning! Your duck can get sleepy and enjoys napping. Squeeze your duck’s tail to wake them up if they fall asleep.
Feeling Cards
My Special Aflac Duck comes with seven feeling cards.
Calm
Silly
Angry
Nauseous
Scared
Sad
Happy
Removing and Washing the Fur
Danger - to prevent electric shock, do not immerse the duck in water!
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- Turn the duck upside down. Slide the switch to off.
- Locate the button-like screw near the power switch. Loosen the screw with a coin. Then, unbutton the fur.
- With the fur unbuttoned, undo the hook-and-loop fastener. Now, slide the fur over the tail and up the sides of the duck’s body.
- Carefully pull the eyes loose from the head (they are attached to the fur). This should make a pop sound. Don’t worry; it won’t hurt the duck!
- Holding the fur between the duck’s eyes firmly, slip the entire fur forward, past the beak, and over the duck’s head.
- Machine wash the removed duck fur on a warm/delicate cycle using a mild detergent, and machine dry on warm. Hand clean the duck’s plastic body with antiseptic wipes. For fun, wrap the duck in a towel while waiting for the fur to dry. That way, your duck won’t get cold!
Warm/Delicate
Mild
Warm Dry
Hand Clean
Replacing the Duck’s Batteries
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- Loosen the button-like screw near the power switch and undo the hook-and-loop fastener. You should see the battery cover.
- Use a Phillips/crosshead screwdriver to loosen the screw in the battery cover. Remove the cover.
- Replace the old batteries with three new 1.5 V “C” size alkaline batteries. Insert the batteries correctly, as noted in the duck’s battery compartment.
- Replace the battery cover. Tighten the screw. Button the fur around the button-like screw and close the hook-and-loop fastener. Tighten the button-like screw to secure the fur.
Caution:
- Do not use non-alkaline batteries
- Do not use rechargeable batteries
- Do not mix old and new batteries
- For information on safe handling, avoiding battery leakage, and proper battery disposal, please see Important Battery Information in the downloadable instruction manual or guide.
Downloadable Resources
Instructions for My Special Aflac Duck for Cancer
Download the Instructions that is included in the box
Family Guide for My Special Aflac Duck for Sickle Cell
Download the Family Guide that is included in the sickle cell kit
Support
Have a question about My Special Aflac Duck? Missing a feeling card? Need medical play accessories?
For help with your duck, please contact Empath Labs:
- Email: support@empathlabs.com
- Toll Free within US: (833) 777-6885