Support

Have a question about My Special Aflac Duck®? Missing a feeling card? Need medical play accessories?

For help with your duck, please contact Empath Labs:

If you are a medical professional, please use this form to request ducks for your organization.

If you are a family, please use this form to request a duck for your child.

If you have a question about Aflac's philanthropic efforts surrounding pediatric cancer and blood disorders, reach out to us at: ContactUs@AflacChildhoodCancer.org

Instructions for My Special Aflac Duck for Cancer

Download the Instructions that is included in the box

Instructions for My Special Aflac Duck for Sickle Cell

Download the Family Guide that is included in the sickle cell kit

Do-It-Yourself Accessory Guide

A step-by-step guide for how to make your own medical accessories for My Special Aflac Duck. This includes an NG tube, tracheostomy, PICC line, and more.

Facilitation Cards for Cancer

Tips and tricks developed with child life specialists and families of children with cancer.

Facilitation Cards for Sickle Cell

Tips and tricks developed with child life specialists and families of children with cancer.

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